Terms & Conditions

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Mr. C Car Service Terms of Service

Effective Date: June 20, 2026 

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Mr. C Car Service Inc provides luxury transportation services throughout Boston, Massachusetts, and New England. These Terms of Service govern your use of our website, reservation system, transportation services, phone communications, email communications, and SMS messaging services.

Mr. C Car Service Inc
6 Liberty Square
Boston, MA 02109

Phone: 857-615-7766

Website: https://mrccarservice.com

-- SMS Messaging Terms --

SMS Communication & Consent

By providing your phone number and opting in through our website forms, reservation forms, quote request forms, booking requests, or other consent methods, you agree to receive SMS messages from Mr. C Car Service Inc.

Messages may include:

• Reservation confirmations
• Pickup reminders
• Chauffeur arrival notifications
• Transportation updates
• Customer service communications
• Booking-related follow-up messages

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

SMS Opt-In & Mobile Privacy

We do not sell, rent, share, or disclose your mobile phone number or SMS consent information to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Carrier Liability Disclaimer

Mobile carriers, including but not limited to Verizon, AT&T, T-Mobile, and other wireless providers, are not liable for delayed or undelivered messages.

Must Be 18 Years of Age or Older

Our services and SMS messaging program are intended for individuals who are at least 18 years of age. By using our website, requesting transportation services, submitting your information, or opting in to receive text messages, you confirm that you are at least 18 years of age or older.

Support

For assistance, reply HELP or contact us at 857-615-7766.

-- Transportation Services -- 

Mr. C Car Service Inc provides:

• Boston Logan Airport Transportation
• Private Car Service
• Executive & Corporate Transportation
• Cruise Terminal Transfers
• Sporting Events Transportation
• Concert Transportation
• Special Event Transportation
• Long-Distance Transportation
• Boston to New York Transportation
• Boston to New Hampshire Transportation

All services are subject to vehicle availability, weather conditions, traffic conditions, and operational requirements.

Reservations & Deposits

A deposit on a major credit card may be required for all reservations.

Reservations are not confirmed until any required deposit, payment authorization, and service agreement have been received.

Balances may be charged to the credit card on file upon completion of services.

Deposits & Gratuity

Twenty percent (20%) deposits are non-refundable unless otherwise agreed in writing.

A recommended gratuity of twenty percent (20%) may be added for your convenience. Payment of gratuity remains at the customer's sole discretion and may be increased or decreased.

Waiting Time & Grace Periods

A fifteen (15) minute grace period is provided for most reservations.

Airport and train station arrivals include a thirty (30) minute grace period after the updated arrival time.

Additional waiting time may result in additional charges at the applicable hourly rate.

Vehicle Conduct Policy

Smoking and vaping are prohibited in all vehicles.

Illegal substances and unlawful activity are strictly prohibited.

Any violation of this policy may result in immediate termination of transportation services without refund. Drivers reserve the right to terminate services immediately or return passengers to the original pickup location if safety concerns arise.

Vehicle Damage

Customers accept financial responsibility for any damage caused by themselves or their guests.

This includes but is not limited to:

• Interior damage
• Exterior damage
• Upholstery damage
• Audio or video equipment damage
• Excessive cleaning requirements

Repair, replacement, or cleaning costs may be charged to the credit card on file.

Cleanup Fee

Mr. C Car Service Inc reserves the right to charge a cleanup fee of not less than $250.00 for excessive mess, spills, bodily fluids, or other conditions requiring professional cleaning.

Lost & Forgotten Items

Reasonable efforts will be made to return lost property.

Mr. C Car Service Inc is not responsible for lost, stolen, or forgotten items left in vehicles.

Tolls, Parking & Additional Charges

Unless otherwise stated, customers are responsible for:

• Parking fees
• Tolls
• Airport fees
• Venue fees
• Event parking charges
• Other transportation-related expenses

Additional Charges

Midnight to 6:00 AM Surcharge:
$25.00

Holiday Surcharge:
$20.00 on applicable holidays including:

• New Year's Day
• Easter Sunday
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve (after 5:00 PM)
• Christmas Day
• New Year's Eve (after 5:00 PM)

Snow Emergency Pricing

Rates may increase during declared snow emergencies due to weather conditions, operating costs, and driver availability.

Mileage Charges

When applicable, mileage may be billed at $5.00 per mile.

Accommodation Charges

For extended-distance transportation, overnight accommodations and meal expenses for drivers may be charged when necessary.

Cancellation Policy

Within Massachusetts:

Cancellations made at least twenty-four (24) hours before the scheduled pickup time may avoid additional cancellation fees; however, deposits remain non-refundable.

Cancellations made less than two (2) hours before the scheduled pickup time may be charged up to the full reservation amount plus applicable fees.

No Show Policy

If a passenger cannot locate their chauffeur, they must immediately call 857-615-7766.

Failure to contact us before leaving the pickup location may result in a No Show designation.

No Shows may be charged the full reservation amount, including applicable tolls, parking, waiting time, surcharges, and administrative fees.

COVID-19 Health Notice

Mr. C Car Service Inc cares deeply about the health and safety of our passengers and chauffeurs.

If anyone at the pickup location has been ill, quarantined, or exposed to a contagious illness, we encourage customers to contact us to discuss rescheduling transportation services when appropriate.

Limitation of Liability

Mr. C Car Service Inc cannot be held responsible for delays, interruptions, or service failures caused by:

• Severe weather
• Traffic conditions
• Road closures
• Vehicle breakdowns
• Mechanical failures
• Airline delays
• Government actions
• Public emergencies
• Events beyond our reasonable control

We are not responsible for missed flights, missed appointments, missed events, business losses, or consequential damages arising from circumstances beyond our control.

Rates & Pricing

All rates are quoted and billed in United States Dollars.

Rates are subject to change without notice.

Must Be 18 Years of Age or Older

By using our website or services, you represent that you are at least 18 years of age.

Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with website operations, or engage in unlawful activity through the website.

Changes to Terms

Mr. C Car Service Inc reserves the right to modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

Contact Information

Mr. C Car Service Inc
6 Liberty Square
Boston, MA 02109

Phone: 857-615-7766

Website: https://mrccarservice.com

Read our Privacy Policy

**NOTE: Rates are subject to change without notice**